Experience
Over 8 years of experience building scalable systems, leading engineering teams, and driving technical innovation.
Senior Backend Engineer
Motorway
•Core EngineeringJune 2024 – Present
London, UK
Platform Volume
+15%
Conversion Rate
+7%
AWS Costs
-15%
- Lead Core Engineering team building foundational services and architecture that empower product teams to ship quickly and reliably
- Delivered trade proposition for Motorway Pro, resulting in 15% increased platform volume and significant revenue growth
- Led critical auth system migration to decoupled AuthN/AuthZ services, resolving customer pain points and boosting conversion by 7%
- Established operational excellence working group, reducing technical debt and achieving 15% annual AWS cost reduction
- Built full-stack monitoring dashboards with React/Next.js for real-time system observability across microservices
- Implemented AI-powered incident management using LLMs for automatic categorization, reducing response time by 40%
Technologies
GoPythonReactNext.jsAWSTerraform+4 more
Software Engineer II
Deliveroo
•Platform - Customer CareMay 2022 – June 2024
London, UK
CSAT Score
2x
Cost Savings
£2M
Automation
60%
- Led end-to-end automation of customer care journeys using fine-tuned GenAI models and high-availability Go APIs
- Achieved 2x CSAT improvement and 50% reduction in request handling time through intelligent automation
- Built production AI agents processing 10,000+ daily cases with 95% accuracy for refunds and order resolution
- Designed multi-region infrastructure using Terraform and Kubernetes for seamless global deployment
- Conducted engineering gamedays and incident response training for 100+ engineers across the organization
- Developed prompt engineering frameworks and fine-tuning pipelines for customer service-specific LLMs
Technologies
ReactGoPythonLLM Fine-tuningPrompt EngineeringKubernetes+3 more
Software Engineer
Zalando
•Customer FulfillmentJan 2021 – May 2022
Helsinki, Finland
API Performance
1000+ RPS
Latency
-15%
Inventory Optimization
+25%
- Owned critical warehouse integration gateway connecting Inbound Distribution Centers with Zalando's core infrastructure
- Built responsive React/TypeScript interfaces for warehouse management systems used by operations teams daily
- Implemented AI-powered demand forecasting models, improving inventory optimization by 25% and reducing stockouts
- Optimized high-performance Java APIs to handle 1000+ RPS with 15% latency reduction through query optimization
- Established comprehensive monitoring infrastructure using Grafana and Prometheus with custom alerting
Technologies
JavaReactTypeScriptPostgreSQLDockerKubernetes+3 more
Lead Cloud Engineer
Nordcloud (IBM)
•Cloud TransformationAug 2019 – Jan 2021
Helsinki, Finland
Migrations
30+
Efficiency
+40%
Cost Savings
£5M+
- Led architectural design for enterprise cloud migration projects, focusing on AWS, Azure, and GCP platforms
- Designed and implemented multi-cloud migration platform transforming monolithic applications into microservices
- Managed complex migration projects for financial and healthcare clients, delivering £5M+ in operational savings
- Created automated data transformation pipelines ensuring zero data loss during high-risk migrations
- Implemented CI/CD workflows with advanced security checks, accelerating deployments by 40%
Technologies
AWSAzureGCPTerraformDockerKubernetes+3 more
Want to know more?
Check out my detailed resume or get in touch to discuss how we can work together.
Last updated: June 27, 2025
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