Professional Experience

Over 8 years of experience building scalable systems, leading engineering teams, and driving technical innovation.

Senior Backend Engineer
Motorway
Core Engineering
June 2024 – Present
London, UK

Platform Volume

+15%

Conversion Rate

+7%

AWS Costs

-15%

Key Achievements

  • Lead Core Engineering team building foundational services and architecture that empower product teams to ship quickly and reliably
  • Delivered trade proposition for Motorway Pro, resulting in 15% increased platform volume and significant revenue growth
  • Led critical auth system migration to decoupled AuthN/AuthZ services, resolving customer pain points and boosting conversion by 7%
  • Established operational excellence working group, reducing technical debt and achieving 15% annual AWS cost reduction
  • Built full-stack monitoring dashboards with React/Next.js for real-time system observability across microservices
  • Implemented AI-powered incident management using LLMs for automatic categorization, reducing response time by 40%

Technologies

Go
Python
React
Next.js
AWS
Terraform
Kubernetes
TypeScript
LLM Integration
OAuth2.0
Software Engineer II
Deliveroo
Platform - Customer Care
May 2022 – June 2024
London, UK

CSAT Score

2x

Cost Savings

£2M

Automation

60%

Key Achievements

  • Led end-to-end automation of customer care journeys using fine-tuned GenAI models and high-availability Go APIs
  • Achieved 2x CSAT improvement and 50% reduction in request handling time through intelligent automation
  • Built production AI agents processing 10,000+ daily cases with 95% accuracy for refunds and order resolution
  • Designed multi-region infrastructure using Terraform and Kubernetes for seamless global deployment
  • Conducted engineering gamedays and incident response training for 100+ engineers across the organization
  • Developed prompt engineering frameworks and fine-tuning pipelines for customer service-specific LLMs

Technologies

React
Go
Python
LLM Fine-tuning
Prompt Engineering
Kubernetes
Terraform
PostgreSQL
AI Agents
Software Engineer
Zalando
Customer Fulfillment
Jan 2021 – May 2022
Helsinki, Finland

API Performance

1000+ RPS

Latency

-15%

Inventory Optimization

+25%

Key Achievements

  • Owned critical warehouse integration gateway connecting Inbound Distribution Centers with Zalando's core infrastructure
  • Built responsive React/TypeScript interfaces for warehouse management systems used by operations teams daily
  • Implemented AI-powered demand forecasting models, improving inventory optimization by 25% and reducing stockouts
  • Optimized high-performance Java APIs to handle 1000+ RPS with 15% latency reduction through query optimization
  • Established comprehensive monitoring infrastructure using Grafana and Prometheus with custom alerting

Technologies

Java
React
TypeScript
PostgreSQL
Docker
Kubernetes
Grafana
Prometheus
Machine Learning
Lead Cloud Engineer
Nordcloud (IBM)
Cloud Transformation
Aug 2019 – Jan 2021
Helsinki, Finland

Migrations

30+

Efficiency

+40%

Cost Savings

£5M+

Key Achievements

  • Led architectural design for enterprise cloud migration projects, focusing on AWS, Azure, and GCP platforms
  • Designed and implemented multi-cloud migration platform transforming monolithic applications into microservices
  • Managed complex migration projects for financial and healthcare clients, delivering £5M+ in operational savings
  • Created automated data transformation pipelines ensuring zero data loss during high-risk migrations
  • Implemented CI/CD workflows with advanced security checks, accelerating deployments by 40%

Technologies

AWS
Azure
GCP
Terraform
Docker
Kubernetes
Python
Go
PostgreSQL
Want to know more?
Check out my detailed resume or get in touch to discuss how we can work together.